Our Company

Innovative Technology Solutions is dedicated to providing quality, affordable Information Technology Support and Project Management service to business.

By combining years of experience, quick response time and flexible schedules with straightforward communication and excellent customer service our goal is to be the first and best choice for small and medium size business with IT needs.

Innovative Technology Solutions provides IT support and project management services to small and medium size businesses in the Tucson area. The services include system administration, software and operating system installations, upgrades and updates, network design and installation, as well as project management services. Through relationships with business partners, Innovative Technology Solutions provides website design, hardware support and telephone system installation, upgrade and support.

Innovative Technology Solutions provides IT services for small or start-up companies, relieving them of the need to hire permanent IT staff. For companies that are in the process of downsizing, Innovative Technology Solutions can provide IT services and staff that will be committed to being there until the business turns around and can hire permanent staff again.

Network/System Administration

Network administration and support services can be contracted on an ongoing basis - part-time or full-time - or as a scheduled service on a monthly or quarterly basis. Innovative Technology Solutions has technicians available for on-call service for emergencies as well. Among the administration services provided are:

Creating, changing and deleting user accounts.
Setting up and monitoring data backups and restoring data, when necessary.
Monitoring and managing disk storage space, pro-actively suggesting alternatives when disk space is low.
Configuring and monitoring anti-virus software to make sure it is up-to-date.
Configuring and monitoring firewalls to provide security from attacks from the Internet.
Installing, configuring, upgrading and updating operating system software and applications for maximum efficiency and security.

Utilizing a company like Innovative Technology Solutions allows small and medium size companies to focus on their core competencies, rather than spending time and money sending employees for IT training.

For small or start-up companies, the focus is on providing IT services in lieu of the client company hiring permanent employees. Since Innovative Technology Solutions documents all systems, changes and updates, if the client company decides to add permanent IT staff in the future, Innovative Technology Solutions can help make the transition easier by passing this information on and providing network/system administration training, if desired.

For companies in the process of downsizing, Innovative Technology Solutions provides IT services and committed staff that will be there until the business turns around and the client can re-hire permanent staff again.

Innovative Technology Solutions provides flexible scheduling options and pricing based on the number of hours of IT support the client wants to commit to on a weekly, monthly or quarterly basis.

Network Design and Installation

Innovative Technology Solutions provides network design services, assisting the client in determining what their needs are. For example, smaller companies with only a few computers might want to simply share printers and an Internet connection. Larger companies with more computers might be looking for a solution that provides these options and also includes a server for sharing data more effectively and providing for centralized backups and security. Innovative Technology Solutions can design these networks and install and configure all the necessary components,

System Consulting

Companies that already have systems in place, but are not satisfied with their efficiency or effectiveness can utilize Innovative Technology Solutions Consulting services. Innovative Technology Solutions visits the client’s premises and analyzes their current configuration, making recommendations on what can be done to provide the client with the maximum return on their technology investment.

Project Management

Innovative Technology Solutions offers Project Management services both for IT projects and projects with a wider scope. For companies, such as manufacturers, closing down their operations in Tucson, Innovative Technology Solutions has the experience to manage the entire project or any portion of it, including disposal of equipment. For the company going through this process, one of the greatest challenges is that key employees tend to leave for positions with other companies before the project is complete. Innovative Technology Solutions provides people that will be committed to being there until the last day, if needed.

Emergency Services

Many companies located in Tucson are branch offices of companies headquartered elsewhere. Often there is no local IT personnel on staff and when systems go down, there can be a significant delay before a qualified and experienced person can be sent to bring the system back online. Innovative Technology Solutions offers on-call emergency services for these situations. Innovative Technology Solutions technicians will work hand-in-hand with IT personnel at company headquarters to get everything up and running as soon as possible.

info@intech-solutions.net